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- In case of a disputed bill and after it appears that the matter cannot be resolved at the staff level, the member shall be permitted to present it before the Board of Directors of the Cooperative at its next regular meeting.
- The appeal shall be in written form, signed by the person appealing, and shall contain a concise statement of the disputed matter, together with copies of any relevant exhibits.
- The board shall consider the matter and have full discretion to resolve the dispute in a just and equitable manner.
