Opening your account

New accounts may be opened during office hours (Monday thru Thursday 7:30 am to 5:30 pm and Fridays 8:00 am to 5:00 pm) by visiting our office at 105 E. Fourth Street in The Dalles. Because the service area is so large with many people living a long distance from the office, we also accept information by phone or mail with follow-up of the membership fees, and deposit or credit information.

Membership Fees

The membership fee of $5.00 must be paid and the membership form filled out at the time a consumer begins to receive electrical service. If a member receives electric service through more than one meter, there is a $5.00 connect fee charged for each additional service that is set.

Deposit

The deposit amount for a new member is $150 for residential and seasonal service, and commercial accounts require two times the highest bill of that location within the previous twelve months. It may be waived with the receipt of a letter of credit from a previous utility that shows payment history for a twelve month period that is current or ended no more than 6 months ago and shows no more than 2 late payments. If a deposit is required, it will be credited back to the account at the end of six months.

The membership fee, deposit or letter of credit, and completed membership form must be received in the office within 3 business days to prevent an interruption of service.